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Support
Before
reporting a problem, be sure that you have the latest version. See the Free
Trial area of this site to find the most up to date trial version or order
the latest full version.
Version
6.0 Installation Bug
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Run-time
error '3051': The
Microsoft Jet database engine cannot open the file C:\Program Files\BarBack
6.0\drinks.mdb. It is already opened exclusively by another user or you need
permission to view its data.
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This
error is caused by a read-only database (drinks.mdb)
file.
To
fix it: Browse to the file using Windows Explorer. Right click
on the file and choose Properties. Make sure that the check
box next to "Read Only" does not have a check mark in
it. If it does, click it to clear the check mark. Click
OK and try BarBack again.
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BarBack
Version 5.0 Purchased under the name "10000 Drink Recipes"
or as part of the "Instant Home Cooking" CD set
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Runtime
error 3265: Item not found in this collection.
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This
error is caused by a corruption in the BarBack drink database file
that was not discovered until after the CD's were made. The fix
requires you to download a replacement drink database file. On the
down side, this requires you to download a 3MB file. On the up side,
once you have the new file you not only get rid of this error but
you now have an additional 1000 new recipes!
Click
here to start downloading the new file (File Size = 3,036,551
bytes)
To
apply this fix:
- Using
WinZip or another program that can extract compressed ZIP files,
unzip the BBDBFix.zip file to get Drinks96.mdb
- Copy
the Drinks96.mdb file to the folder where BarBack is currently
installed. By defualt, this is C:\Program Files\BarBack\BarBack
For Windows\
- Click
Yes, when it asks if you want to replace the existing file.
- run
BarBack.
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Version
5.0 Known Bugs
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Out of
Memory Error (Runtime Error 2004) on Systems with more than 512 MB
RAM
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The
error message is misleading - it's not that there's not enough ram,
it's that there's too much. This is not a problem with
BarBack, but a problem with Windows. There is a general problem with
Windows (all versions, including XP) on machines with over 512 MB of
memory. Microsoft addresses this in knowledge base article q253912.
The
article describes two ways to get around the problem with the final
(3rd) solution being to remove the memory over 512 MB. This error
affects other programs besides BarBack - in particular the DOS
command prompt, any 16bit DOS legacy program, and any other program
that requires a virtual machine be created (most other programs
written with VB).
This
is a serious error that we have no control over since the source of
the error is in Microsoft's vcache Windows sub-system. This problem
has only recently come to light since only in the past year or so
has memory been cheap enough for everyday machines to have over 512
MB or RAM.
It
has been verified that this error no longer occurs with BarBack
version 6.0
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Invalid
use of NULL error at startup
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Discovered
02/10/1999 - Special thanks to Allen F. for catching this error and
helping us track it down. This error occurs when a new drink is
added with a name greater than 50 characters. To resolve this error,
you will need to open the database in MS Access, and enter the drink
name manually. The alternative is to reinstall BarBack, but you will
loose any new drinks you have added since installing. To prevent
this error, make sure that all drink names are less than 50
characters. This will be fixed in the next version. |
Version
5.0 Setup Issues
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Run-time
error '31037'
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The
'Run-time Error 31037 - Error loading from file' error indicates
that something has gone wrong with your system registry. If you
recently had a disk failure, had to reinstall windows, or have
installed MS Office, Internet Explorer 4.0 or greater, or any
Microsoft software development tool, this could be the cause.
Microsoft provides a tool for fixing problems of this sort, called
RegClean. You can get RegClean at: http://support.microsoft.com/download/support/mslfiles/REGCLEAN.EXE
Microsoft also refers to this error in the following knowledge base
article: http://support.microsoft.com/support/kb/articles/q164/1/27.asp
Try using RegClean and see if it helps. If it does not, you will
need to try the following:
1. Go to the dos prompt. You should be in the C:\Windows directory.
2. type cd system and press enter to change to the C:\Windows\System
directory
3. type in the following command: 'regsvr32 [filename]' and press
enter (leave out the quotes) Where [filename] is one of the
following:
DAO3032.DLL
RICHTX32.OCX
THREED32.OCX
COMDLG32.OCX
MSOUTL32.OCX
GRID32.OCX
COMCTL32.OCX
Try the command with each of the files. After each one, test to see
if BarBack works. |
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Error
Message - This application uses CTL3D32.DLL which is not the correct
version.
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This
is caused by the installation program installing the wrong version
of ctrl3d32.DLL for the target operating system. There is a
version of the DLL that is unique to NT and a separate one for 95.
If you get this error, the solution is to replace the ctl3d32.DLL
file with the appropriate one for your operating system: CTL3D32.DLL
for Win95 or CTL3D32.DLL
for WinNT. Special thanks to Wayne W. Beebe for catching
and solving this problem. |
Version 4.0 Known
Bugs
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Error
13 Type Mismatch When adding a new drink
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This
only happens with international versions of Windows where the
decimal place is not a period (.) To work around this bug,
before clicking on the OK button to add the drink, edit the price
and cost and remove the comma or other decimal place and replace
them with a period. |
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Run
time error 424 "object required" when entering a new
ingredient
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This
is a bug. There is no workaround because I screwed up badly.
Only one person has caught this so far so I'm assuming that not many
people add new ingredients. This bug has been fixed in the
latest release. Special thanks to Rich Byrnes for reporting
this bug. |
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Run
time error 424 "object required" when switching to
"Marked" view
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This
error will occur if you switch to the marked view when there are no
marked drinks. It can lead to a serious problem if you have
the "remember last view" option turned on. In that
case, when BarBack starts again it will automatically change to the
Marked view and will crash with the same error. This bug has
been fixed in the latest release. |
If you
have suggestions or find other problems that we am not aware of, please
e-mail us at support@barback.com
with a complete description. We will try to fix bugs as soon as they
are reported, and will try to incorporate your suggestions into the next
release.
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